Welcoming Guide

Health Care


Insurance

Karelia University of Applied Sciences expects that all international students have a valid personal travel insurance during their stay in Joensuu. If there is no insurance and something should happen, it is completely the student’s own responsibility. Karelia University of Applied Sciences is not responsible for any payments or arrangements.

Student health care

All EU students are advised to obtain the European Health Insurance Card (EHI card) from their home country and always carry it with them. With this card, the students are entitled to treatment at the same price as Finns in case of sudden illness or accident. Please obtain the requested card already in your home country! If you do not have it, please ask your own health insurance office to send it to you. Please note that citizens of the UK do not need the card for acute illness or emergency. Finland also has social security agreements related to health care with some other countries but we advise you to carefully check the coverage of the agreement and conditions on which benefits are available at your own health insurance office before arriving in Finland.

Students coming from EU-countries with EHI card are advised to contact the nurse of their study field for minor illnesses. Bring your ID-card/passport and European Health Insurance card with you when visiting a nurse. If you need to see a doctor, students from EU-countries can use the municipal health care services based on your place of residence. To make an appointment, please ask assistance from your student tutor or tutoring teacher or the nurse. Contact information on private clinics: see below.

Students coming from non-EU-countries: in minor ilnesses you can contact Karelia's nurse. If you need a doctor at most of the cases it is cheaper and faster to contact private doctors. To make an appointment for private clinics, please see the list below. If you need assistance, please contact your student tutor or tutoring teacher.

You should make sure that you have valid vaccinations against polio, tetanus, MPR and diphtheria already in your home country. Read carefully the instructions which you receive before arrival.
Especially if you plan to travel to Russia you need to have at least the vaccinations mentioned above. 

Common consultation to Karelia's nurse without an appointment: Monday - Friday at 8-9. Open with an appointment: Monday – Thursday at 8-16, Friday at 8- 14.

Ms Tiina Surakka
Tikkarinne 9, Building C, 1st floor
Tel. 050 310 5860
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Ms Anita Väisänen
Tikkarinne 9, Building C, 1st floor
Tel. 050 913 5831
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Private Clinics, Dentist, emergencies and Severe Illness

You can use the services of private clinics, for example if you need to see a specialist. 
In case of an acute toothache or infection, contact the dentist.
Students may use the general health services, especially in case of serious illness and emergencies (evenings and weekends).

Read more >>

 

Pharmacies

Medicines are sold only at pharmacies (apteekki). It is possible to buy hygiene products (e.g. sanitary napkins, toothpaste) from supermarkets and department stores.

Yliopiston apteekki, (address: Koskikatu 7), is open every day 8 - 23.

Other pharmacies are also located in the centre, Rantakylä, Noljakka and Niinivaara.
They are open on weekdays and Saturdays with shorter service hours

 

Personal safety and police station

The crime rate is low in Finland in comparison with most other European countries. Visitors have little need to fear for their personal safety or their property. Nevertheless, reasonable caution with one’s personal belongings is always recommended as a precaution. Incoming international students are reminded to take into consideration that although Finland is by international standards a safe, tolerant and open nation where inappropriate behaviour is not usually present, this does not necessarily mean that one does not encounter such events in Finland.

In case something does happen, do not hesitate to contact the proper authorities!

Police station 
Tel: +358 71 875 0281 (switchboard 8.00 - 16.15)  
www.poliisi.fi/english/
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Emergency duty, reporting an offence
Torikatu 9, Mon-Fri at 8-17 
tel. +358 71 875 6500 
Outside service hours: 112
Licences and  permits, Torikatu 9, Open: Mon, Tue, Wed, Fri: 09.00-16.15 Thu 09.00 - 17.00
Tel. +358 71 875 6400
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Lost property office
Lammintie 1, Lehmo
Mon-Fri: 8-16.15
tel.  +358 71 875 6333

General emergency number 112
Calls to this number are free of charge. When dialling the emergency number, you do not need an area code, not even when calling from a mobile phone.

Narcotics

The use and possession of narcotics are punishable acts in Finland, as are the production, selling, import and transport of narcotics. In case of prescription drugs, you can import an amount equivalent to your yearly requirement if you come from the EEC. From outside the EEC, a passenger can import an amount of medicinal products equivalent to three months’ requirement (as an exception narcotic drugs, where only an amount equivalent to 14 days’ use can be imported).