Code of practice for power cuts in Karelia

Karelia is preparing for possible power cuts related to national energy saving measures. These outages may be pre-announced, lasting approx­i­mately two hours, or unannounced outages of varying lengths.

Staff and students will work as long as possible on campus according to normal practice. The President will decide on a case-by-case basis whether to move to full distance working/teaching. This decision will be commu­ni­cated separately where appropriate.

At this stage, we do not restrict the use of our facil­ities. Karelia’s security team is actively monitoring the situation and will take action if necessary.

Infor­mation on power cuts

Where possible, staff, students and other campus stake­holders are informed of power cuts in advance, usually at least 24 hours before the outage. Our infor­mation channels are:

  • Students: Pakki, Tuudo, announce­ments, info TV and email
  • Staff: intra, announce­ments, Secapp mobile app, infotv and email

For questions and further infor­mation, please contact the Karelia Security Team: [email protected], Security Team phone number 013 260 6112.

Impact of the power cut on Karelia’s operations

1) Disruption to premises during a power cut

  • For lighting, emergency lighting will display green symbols on exit routes for about 1 hour

The external doors will lock, but you will be able to exit normally. However, during a power cut, you can only enter with a PIN code. During a power cut, we recommend using the door next to the automatic sliding door in Building A on Tikkarinne campus. On the Wärtsilä campus, we recommend using the door on the Ollinkatu side. During a power outage, each person passing through the door must ensure that the doors are closed when leaving the building.

  • Do not use the lift when a power cut is expected. This will ensure that you don’t get stuck in the lift. Alarm systems in lifts will also work during a power cut. Lifts will not operate during a power failure.
  • Cold water is available.
  • Try to avoid using the toilet during a power cut.
  • The heating is not working, so avoid opening windows and doors unnecessarily.
  • Air condi­tioning is not working
  • The fire alarm system will work also during a power cut.
  • In labora­tories and other special areas with machinery and equipment, more detailed instruc­tions are available in case of power cuts.
  • Borrowing and renewing library materials is not possible during a power outage. Library materials can be returned to the return shelf inside the library or to the return box outside the entrance. Returns will be processed when the power outage is over. Library customer service phone Mon-Fri 8:30-15:00: 050 311 9545.
  • The use of EXAM exami­nation facility  is inter­rupted.
In the event of a disruption, please contact: On weekdays from 8 a.m. to 4 p.m. to the campus caretakers: Tikkarinne tel. 050 592 8138 and Wärtsilä tel. 050 326 8462Evenings after 16:00 and weekends: Property Mainte­nance tel. 050 017 6500 

2) Impact of power cuts on the services of Student and Admission Services

During power cuts, both the customer service of Student Services on Tikkarinne campus and the remote service are closed. Phone service (013 260 6412) is available on Mon-Tue and Thu-Fri at 11.00-14.00.

The following services are not available during power cuts:

  • Peppi system
  • Certifi­cates printed out through the Atomi service (transcript of records, study certificate)
  • Gradu­ation appli­ca­tions through the gradu­ation system VALO
  • Pakki student portal
  • Infor­mation on Peppi and Pakki will not be updated and trans­ferred to Tuudo
  • Chat service
  • Outlook email
  • Use of Webropol forms (transfer of Campu­sOnline studies)

As regards the Admission Services, power cuts also have on impact on the management of infor­mation on joint and separate appli­ca­tions and student selec­tions, if the national appli­cation systems cannot be logged into via mobile network or home network connections.

3) Impact of power cuts on EXAM electronic exams

EXAM electronic exams cannot be taken during power cuts. If infor­mation on becoming power cuts is received beforehand, the exams can be cancelled for that period of time. The enrolled students will be informed about this by email, and they can book a new exam immedi­ately after the exam has been cancelled.

If the power cut takes place while the student is taking the exam, the exam must be discon­tinued as the lights will go off and the network connection will stop working. In this case, the student closes the exam and the computer and exits the EXAM room immediately.

The inter­ruption of an exam due to a power cut does not cause the student to lose an exam attempt. The student should contact both the examiner and the EXAM support ([email protected]) about the situation and provide them with infor­mation on the discon­tinued exam (name and time of the exam). After this, the examiner will allow a new exam to be taken by the student.

If necessary, the examiner can ask for help from the EXAM support.

4) IT services and telecom­mu­ni­ca­tions disrup­tions during a power outage

The following services will not be available during power cuts:

  • IT and AV equipment in classrooms
  • Internal commu­ni­cation network (including wireless Wifi/WLAN – including Eduroam)
  • Infor­mation system services in the school’s own data centre
    • home direc­tories and shared online direc­tories (“Luna”), Dynasty, PowerBI, … some cloud computing services:
      • Pakki,  Moodle, Peppi, Dynamics CRM, Reportronic, M2, Webropol, Wihi, etc.

The following services may be available during power outages:

  • Mobile network and home network connec­tions provided by operators
  • Cloud services:
    • Microsoft 365 services (Outlook, Teams, Intra), Karelia website (, Karelia Sign, Personec F ESS, Rondo, Cloudia Kilpailutus, Intro, Sympa, Trail, Dream­broker, Howspace, …
  • Not all functions of Karelia-Finna are in use
  • These can be accessed from home or on a laptop using a mobile connection, for example. However, function­ality depends on factors external to Karelia.

In the event of a problem, please contact the Karelia Helpdesk tel. 013 260 6116